Translations are bespoke products, delivered electronically. Therefore refunds/returns are not possible, however corrections/amendments may be accomodated in discussion with the translator.

NAATI Certified translations are issued electronically in pdf format.

For most purposes, the digital copy is all that you'll need, however if you would also like to obtain a hard copy, please add postage to your order, (we recommend using Express Post with a tracking number for sending out personal document translations).